Thursday, February 28, 2013

Tim G. from Frederick, Md

I have been to Wolf's for many years. I used to live in Johnstown and would shop at the Wolf's there. I recently moved to Frederick and continued to go to Wolf's. I was amazed with the customer service that is provided at the Frederick Wolf's. From the second you entered you felt welcomed and appreciated. Our sales person who greeted us at the door was Gary who was wonderful. He introduced himself and then gave us time to browse and look over the furniture. He would check in on us and bring us water bottles. When we were ready to ask questions and purchase he was readily available. He was very knowledgable and did a great job explaining the different prices listed on the tags. He waited on us and even took us to the door after purchasing our bedroom set. After leaving, he sent us a hand written thank you note and a follow up email. I was completly satisfied with the service that was provided. We will definitly continue shopping at Wolf's and will definitly ask for Gary when we enter. He is a great example of what your sales people should be!